Terms & Conditions


 Website usage

Your use of www.yourlocalorganicstore.com and all the web-pages, hyper-links, tools and services provided there under (hereinafter referred to as "the Website" which expression shall include and successor or replacement website) shall be deemed that you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ORGREENCLY’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

You may not access the Services if ‘You’ are our direct competitor, except with Our prior written consent. In addition, you may not access the Services for purposes of monitoring their availability, performance, or functionality, or for any other benchmarking or competitive purposes. 

The term ORGREENCLY or 'us' or 'we' refers to the owner of the website whose Principal Place of Business is

No 72, First floor, First Main Road Lower Palace Orchards Sadashivanagar Bangalore-560003

The term 'You' shall mean any visitor of our website or has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User to the user or viewer of our website and/or by subscribing for the products by filling the online form by giving all the details. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

name and address 

contact information including email address

demographic information such as postcode, preferences, and interests

other information relevant to customer surveys and/or offers

You understand, agree and acknowledge that we use third party services providers to store and process Your personal information and other information which You provide to us (as more specifically identified in the Privacy Policy) and such third parties may store and process your personal information in a country or state which may not have jurisdiction over You and / or such country or state may not have any data protection or data privacy laws or such country's or state's data protection or data privacy laws may not be as strong as the country or state having jurisdiction over You or over us. You agree and understand that we provide no guarantee, warranty or assurance that such third party service providers will protect Your personal information and we shall not be liable for any actions, commission, omission, misconduct, fraud or negligence (whether in contract or tort or under public policy) of these third parties unless such actions, commission, omission or negligence of the third party is attributed to a direct cause of misconduct and gross negligence of ORGREENCLY

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All Trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the Indian laws governing e commerce.

Contents Posted on Site 

You are responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted (Content) to ORGREENCLY. We will be the perpetual owner of all content posted on ORGREENCLY website www.yourlocalorganicstore.com. ORGREENCLY shall be entitled to, consistent with our Privacy Policy, use the content or any of its elements for any type of use including but not limited to promotional and advertising purposes and in any media whether now known or existing or hereafter devised. You agree that the Content may be used by ORGREENCLY, consistent with our Privacy Policy and you are not entitled to any payment or other compensation for such use.  www.yourlocalorganicstore.com does not warrant that the Sites; information, content, materials, product (including software) or services included on or otherwise made available to you through the Sites; their servers; or electronic communication sent from www.yourlocalorganicstore.com are free of viruses or other harmful components. We recommend the use of appropriate Antivirus software to prevent any harm to your system.
Nothing posted on the website www.yourlocalorganicstore.com constitutes, or is meant to constitute, advice of any kind. You may use your own judgment in deciding upon the use of information provided.

You’re Account

You agree that any use on the Sites is at your own risk and ORGREENCLY / www.yourlocalorganicstore.com is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Only people above the age of 18 must create an account with www.yourlocalorganicstore.com and undertake transactions on the website. You are responsible for providing us the correct information regarding your age.

Product Description and Pricing

www.yourlocalorganicstore.com is as accurate as possible. However,www.yourlocalorganicstore.com does not warrant that product description or other content of this site is accurate, complete, current, or error-free. If a product offered by ORGREENCLY itself is not as described, you can return the product in terms of the ‘Return Policy’ described hereunder. There is no other means of compensation which will be offered.

Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received varies and if you come across any difference in pricing on the website pre and post orders, we request you to contact us within 48 hours of placing your order. ORGREENCLY shall then refund the difference amount within 10-15 business days of intimation. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by Cheque. In case www.yourlocalorganicstore.com comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order. If you have paid a lower amount, ORGREENCLY may request you to pay the difference.

All Prices displayed on www.yourlocalorganicstore.com are inclusive of applicable Taxes.

Sale in India Only/ Jurisdictional Issues 

This sale of Products shall be limited only to India. All the products sold on www.yourlocalorganicstore.com are governed by Indian laws and if ORGREENCLY is unable to deliver such products due to implications of any statutory restriction of a particular State law, it will return or will give credit for the amount received by www.yourlocalorganicstore.comfrom the sale of such product which could not be delivered to you. In no event will ORGREENCLY be liable for any special, incidental, indirect or consequential damages or losses of any kind, arising out of non delivery of the Products.

 Shipping & Delivery

Do you ship to my city and location?

For a superlative customer experience, we have decided to deliver each product personally. We are having arrangements with logistics service providers, who shall be responsible for delivering the products at your doorstep. 

What is the estimated delivery time?

Subject to Force Majeure conditions Products shall be typically dispatched within 3 days of order confirmation.

While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.

For pre-orders, the estimated delivery time is _1_ - _7 days starting from the day of shipping. The day of shipping is indicated on your product page at the time of order. Please note that we will NOT be able to

 ship pre-orders earlier than the indicated time.

If the Order Does Not Arrive On Time

If your order does not arrive within the specified delivery timeframe, please do let us know. Tracking information is provided via email for all orders. On occasion, orders may become lost in transit, delivered to the wrong address, or consigned to a person other than meant for. This may include a family member, neighbor, co-worker, or security staff members. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact customer Service at +919964678673.

In the case of COD orders our courier will make two to three attempts to deliver the order after which it will be returned to our warehouse.  ORGREENCLY reserves the right for not accepting COD orders from any person including persons who have not previously received products or issued payments promptly.

Are there any shipping charges or any additional hidden charges?

No, shipments are free of charge. Any additional charges like Octroi, entry taxes are paid for by us. When you enter a pin-code in the address field while ordering a product, the system will indicate whether we ship to your pin-code or not.

However, we reserve the right to charge any additional shipping cost etc, if need be which will be solely at our discretion. 

How do I track my order?

Tracking information is provided via email for most of the orders. If tracking information is provided, you can track your order online by logging on to your account in the My Account section of the website.

If your order has shipped but no tracking information was provided via email, and then knows that your order has been shipped regardless. It can take up to 24 hours to update tracking information. Also, please allow up to 10 days for most standard shipment orders with exception to those special circumstances mentioned in the "Exceptions to Our Shipping and Delivery Policy" section on this page.

If you have not received your order within 15 business days and your order was not an "exception" order, please write to care@yourlocalorganicstore.com or call us at +919964678673.

What should I check when the product is delivered to me?

Please check for all the following items when the product is delivered to you:

  1. Please check the Packages for leaks and seal breaks.
  2. Please check if the product ordered corresponds to the delivered product.
  3. Please check for the Manufacture and Expiry dates.

What if I have received a damaged product?

We ensure that the product is up to our standards when you receive the product. In case, you receive a damaged product (damage as defined by the situations in the prior question), please bring it to the notice of the delivery personnel immediately. 

What if I do not like the product or cannot take delivery of my order? Can I cancel the order?

We, work to ensure that you get what you see on our website. We do not offer exchanges (unless the product was damaged on arrival and we are unable to replace the item) and refunds for order cancellations. 

Once we have delivered the product and left the customer's premises, we will NOT be able to accommodate any cancellation or change requests. We request the customer to personally be present during delivery to ensure that they check the Products at the time of delivery. Our delivery staff will assist the customers with any questions they have.

However, In the rare case when you absolutely don't like the product nor have some unforeseen circumstances that make you cancel the order, you have to raise the same at the time of delivery. Nevertheless, the following restocking fees are applicable:


In case you want to exchange the item for a different product that is priced lesser by more than Rs. 250/-, then there is no additional charge, but no money will be returned

In case you want to exchange the item for a different product that is priced up to Rs. 250/- lesser than the current item, then an additional charge of Rs. 150/- less the differential price between two items will be levied

In case you want to exchange the item for a product that is priced equal to or more than the current product, then an additional charge of Rs. 150/- plus the differential price will be levied

In case you absolutely want to cancel your order and don't want any other products, then a cancellation charge at the rate of   25% worth of the products will be levied against your order.

Exceptions to Our Shipping and Delivery Policy


The following exceptions will require extended shipment and/or delivery times:

Products ordered for delivery on COD basis are shipped only upon verification of mobile number of the recipient, confirmation of the delivery address and availability of the recipient to receive of the goods. We will not ship unless this process is completed.

Products that are normally stocked but are temporarily out of stock.

Items that transit through states requiring special entry permits or Octroi such as in West Bengal, Maharashtra, and Kerala etc. Under such circumstances, you will be emailed regarding the specifics of your order delivery.

Payment methods available and Security 

ORGREENCLY online shop offers multiple payment methods. Except as otherwise contained contrary herein, please note that whatever your online mode of payment, you can be rest assured that ORGREENCLY’s trusted payment gateway partner uses SSL / secure encryption technology to keep your transaction details confidential & safe all the while.

You may use Net Banking, Credit Card, and Debit Card to make your purchase. ORGREENCLY accepts payments made using Visa &Mastercredit cards and Visa / Master debit cards issued in India only.

Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorized and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

Credit cards

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number. After entering these details, you will be redirected to the bank's page to specify your Verified by Visa / MasterSecure authentication details [online 3D secure password]. Your identity will be verified, and the transaction will be completed. We accept payments made using Visa &Mastercredit cards.

Debit cards

We accept payments made using Visa and Master debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number, if any. You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

All successful transactions will receive a confirmation email. If you have not received confirmation via email, please try placing your order again. Alternatively, please do not hesitate to call our customer service center on +919964678673. They will be able to confirm if your payment went through and if your order is confirmed.

 How does Cash on Delivery (COD) work?

We provide you the facility of making cash payments at the time of delivery of the confirmed order. The payment will be required to be made to the courier delivery person at time of receiving the product. Please ensure that the product packaging has not been tampered with, before making the payment and receiving the order. Please note that you will need to make the payment before opening the product packaging.

Contact Customer Service at +919964678673 and inform them of the damage immediately.